Frequently Asked Questions
At American Yarns, we aim to make your crafting experience as seamless as possible. Below, you’ll find answers to some of the most commonly asked questions about our products, services, and ordering process.
If your question isn’t covered here or if you have suggestions for yarn brands, colours, or products you’d like to see in our store, feel free to reach out to us at admin@americanyarns.com.au or through our contact page. We’re always here to help.
Our most popular yarns and products may sell out quickly and will be placed temporarily on backorder. This means the items are currently out of stock but are on order from our supplier. We place weekly orders, and delivery from our supplier typically takes 7–10 days. Your backordered items will be shipped to you as soon as we receive them.
We are an online store. However, if you’re based in Melbourne, Victoria, you can email us, and we can arrange for you to purchase directly from our American Yarns storeroom.
Once we receive your order and confirm payment, we ship your items within 3 business days via Australia Post. Delivery times vary depending on your location, typically taking 3–7 business days. Remote or outback locations may take slightly longer.
We process all transactions in AUD (Australian dollars). Accepted payment methods include:
- Visa
- MasterCard
- PayPal
- AfterPay
- Zip Money
AfterPay integrates seamlessly into our checkout process. Select AfterPay as your payment option at checkout, and you’ll be redirected to their website to log in or create an account. Payments are split into four equal installments due every two weeks. Once set up, you’ll be redirected back to our checkout to complete your order.
Your credit card is charged when your order is created, allowing us to start processing and shipping your items as quickly as possible.
Yes, once your order is placed and confirmed, you’ll receive a confirmation email with your invoice and order details.
This depends on the size of the blanket and the ply of the yarn. For a baby blanket measuring approximately 100cm x 100cm, the quantity varies. Send us an email at admin@americanyarns.com.au with the size and yarn details, and we’ll help you estimate.
The recommended crochet hook size depends on the ply of your yarn. Most patterns specify the correct hook or knitting needle size, and yarn labels provide this information as well.
Yes, if you own a business and provide your ABN, we can offer wholesale pricing based on quantities. Contact us at admin@americanyarns.com.au for more information.
Yes, both of these yarns are in stock. Check out their product pages for more details.
Yes! Refer to the swatch color list on the product page. If the color you need isn’t listed, email us, and we’ll source it for you.
Yes, we can. Email us at admin@americanyarns.com.au, and we’ll do our best to source the colors you need. We stock a wide range of brands, including Bernat, Lily Sugar n Cream, Red Heart Super Saver, and more.
Lily Sugar n Cream yarn is 100% pure cotton and ideal for dishcloths. Its 10-ply construction works best when paired with tight tension stitches to maintain the dishcloth’s shape.
Lily Sugar n Cream yarn is also the top choice for children’s toys due to its 100% pure cotton composition, which is durable and safe for kids.
Yes, we offer international shipping. Postage rates will be quoted based on your location. Please email us at admin@americanyarns.com.au for details.
Yes, we provide an American Yarn weight and ply conversion chart on our website. Visit www.americanyarns.com.au for more information.
