Backorders
Some of our most popular yarns and products may sell out quickly and be placed on backorder. This means the items are temporarily out of stock but are already on order from our supplier. We place orders weekly, with delivery to us taking approximately 7 to 10 days. Your entire order will be processed and shipped together as soon as the backordered items arrive, ensuring everything reaches you at the same time.


Postage and Local Pickup
We offer a convenient Local Pickup Service for Melbourne Metro customers from Glen Iris, Victoria 3146. Simply select the “Local Pickup” option at checkout. For deliveries, we use Australia Post with standard and Express Post options available. Parcels are typically delivered within 3 to 7 business days within Australia, depending on your location. Contact us at 0414 418 377 if your order hasn’t arrived within this timeframe.
International Postage
For our international customers, shipping costs are calculated at checkout based on Australia Post rates. Both Regular and Express Shipping options are available. Delivery times vary by location, but we aim to get your items to you as quickly as possible. If you have any questions or special requests about international delivery, feel free to contact us for assistance.